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VETiS Consulting

Vocational Education and Training in Schools

VETiS offers Nationally Accredited Qualifications for VET in schools for students in Years 10 - 12.  
Our customised programs offer innovative delivery and training options for teaching and assessment.  


SIT20116 Certificate II in Tourism 

This qualification reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites, and any small tourism business.

Work could be undertaken in an office environment where the planning of tourism and travel products and services takes place, in the field where products are delivered, or a combination of both.

Skills must be demonstrated in an operational tourism or travel environment. This can be an industry workplace or a simulated industry environment or activity such as our Cruise Ship Project.

This course can be delivered across one year and is aimed at Year 11 or 12 students. This course requires 5.6 hours per week if delivered across 1 year or 3.2 hours per week if delivered across 2 years.

Core Units

SITTIND001 Source and use information on the tourism and travel industry

SITXCCS003 Interact with customers

SITXCOM002 Show social and cultural sensitivity

SITXWHS001 Participate in safe work practices

Elective units - 7 - consisting of 3 units from the list in the training package; 4 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course. The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Units from the list in the training package:

SITXCCS001 Provide customer information and assistance

SITXCCS002 Provide visitor information

BSBCMM201 Communicate in the workplace

BSBWOR203 Work effectively with others

SITXCOM001 Source and present information

BSBITU201 Produce simple word processed documents

SITXCOM003 Provide a briefing or scripted commentary

SITHFAB004* Prepare and serve non-alcoholic beverages

SITHFAB005* Prepare and serve espresso coffee

SITXFIN001 Process financial transactions

SITHFAB002* Provide responsible service of alcohol

SITXFSA001* Use hygienic practices for food safety

SITHIND001 Use hygienic practices for hospitality service

HLTAID003 Provide First Aid

Please note: Other electives not listed above may require the assessor to have three years’ industry experience where they have applied the skills and knowledge. Refer to the Assessment Requirements prior to selecting the units.

RPL for Hospitality and Tourism

RPL for Hospitality and Tourism

Corporate Solutions offer RPL for the Hospitality and Tourism industries. If you need a qualification to comply as a trainer/assessor let our corporate trainers get you there. 


Found a qualification in our catalogue?

Talk to a VETiS Consultant or enrol your school for a VETiS qualification today! 

1/21 Oxleigh Drive
Malaga, WA 6090

Phone: +61 (08) 6188 8120
Fax: +61 (08) 9209 3609
ABN 88 154 674 521